Privacy Policy
At Cozy Cloth, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our online store.
1. Information We Collect
We collect different types of personal information to provide you with the best shopping experience. This includes:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
- Non-Personal Identification Information: Browser type, device information, IP address, and browsing behavior (such as pages visited and products viewed).
- Payment Information: Credit card or payment account details (processed through secure third-party payment processors).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing and Fulfillment: To process orders, payments, and deliver products to the specified address.
- Customer Support: To respond to your inquiries, resolve any issues, and provide customer service.
- Marketing and Promotions: To send promotional emails, offers, and newsletters. You can opt-out of marketing communications at any time.
- Website Improvement: To improve our website, products, services, and user experience.
- Compliance and Security: To comply with legal obligations and prevent fraud or unauthorized activities.
3. How We Protect Your Information
We take your privacy seriously and have implemented various security measures to protect your personal information, including:
- Encryption: Your personal data, including payment information, is encrypted using SSL (Secure Socket Layer) technology during transmission.
- Secure Servers: Our website and data are stored on secure servers with the latest security protocols.
- Access Control: We limit access to your personal information to authorized personnel only, and they are required to maintain strict confidentiality.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist in fulfilling orders, processing payments, or providing customer support (e.g., shipping companies, payment processors).
- Legal Compliance: We may disclose your information when required by law or to comply with legal processes, such as court orders or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences, personalize your shopping experience, and analyze website usage.
- Types of Cookies:
- Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled.
- Analytical Cookies: These help us understand how visitors use our website and improve its functionality.
- Advertising Cookies: These cookies are used to show you personalized ads based on your browsing activity.
You can control cookies through your browser settings. However, disabling certain cookies may affect your user experience on our website.
6. Third-Party Links
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
7. Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the unsubscribe link at the bottom of any marketing email or by contacting us directly.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Data Portability: You have the right to request a copy of your personal data in a portable format.
To exercise any of these rights, please contact us at [Your Contact Information].
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cozycloth
Email:cozycloth@gmail.com
Phone: 9988453210
Address: Dwarka Mor,Delhi
By using our website, you consent to the terms outlined in this Privacy Policy.